Security
Last Updated: January 1, 2024
1. Our Commitment to Security
At Interactor, security is fundamental to everything we do. We implement comprehensive security measures to protect your data, our services, and the MCP server ecosystem. This page outlines our security practices, policies, and how we work to keep your information safe.
2. Infrastructure Security
2.1 Cloud Security
- Enterprise-grade cloud infrastructure with 99.9% uptime reliability
- Multi-region redundancy and disaster recovery capabilities
- Regular infrastructure security assessments and penetration testing
- Automated security monitoring and threat detection
- Compliance with ISO 27001 and industry security standards
2.2 Network Security
- End-to-end encryption for all data in transit (TLS 1.3)
- Web Application Firewall (WAF) protection
- DDoS protection and rate limiting
- Network segmentation and access controls
- Regular security audits and vulnerability assessments
3. Data Protection
3.1 Encryption
- At Rest: AES-256 encryption for all stored data
- In Transit: TLS 1.3 for all data transmission
- Key Management: Hardware Security Modules (HSMs) for key storage
- Database: Encrypted database connections and storage
3.2 Data Classification and Handling
- Data classification system (Public, Internal, Confidential, Restricted)
- Automated data loss prevention (DLP) systems
- Secure data backup and archival processes
- Data retention policies and secure deletion procedures
3.3 Privacy by Design
- Minimal data collection principles
- Purpose limitation and data minimization
- User consent and control mechanisms
- Regular privacy impact assessments
4. Access Control and Authentication
4.1 User Authentication
- Multi-factor authentication (MFA) support
- Strong password requirements and policies
- OAuth 2.0 and OpenID Connect integration
- Session management and automatic logout
- Account lockout and brute force protection
4.2 API Security
- API key authentication with scope-based permissions
- Rate limiting and throttling mechanisms
- Request signing and validation
- API versioning and deprecation policies
- Comprehensive API logging and monitoring
4.3 Role-Based Access Control (RBAC)
- Principle of least privilege access
- Granular permission controls
- Regular access reviews and audits
- Automated provisioning and deprovisioning
5. MCP Server Security
5.1 Server Isolation
- Containerized deployment with resource limits
- Network isolation and micro-segmentation
- Sandboxed execution environments
- Resource monitoring and anomaly detection
5.2 Code Security
- Static Application Security Testing (SAST)
- Dynamic Application Security Testing (DAST)
- Dependency scanning and vulnerability management
- Code review and security testing requirements
5.3 Runtime Security
- Runtime application self-protection (RASP)
- Behavior-based anomaly detection
- Real-time threat monitoring
- Incident response automation
6. Compliance and Certifications
Industry Standards
- Industry Security Standards
- ISO 27001:2013
- NIST Cybersecurity Framework
- OWASP Top 10 Protection
Privacy Regulations
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- PIPEDA (Personal Information Protection)
- HIPAA (Healthcare Data Protection)
We maintain regular compliance audits and certifications to ensure our security posture meets or exceeds industry standards and regulatory requirements.
7. Monitoring and Incident Response
7.1 Security Monitoring
- 24/7 Security Operations Center (SOC)
- Real-time threat intelligence integration
- Automated security event correlation
- Machine learning-based anomaly detection
- Comprehensive security logging and SIEM
7.2 Incident Response
- Dedicated incident response team
- Defined escalation procedures and timelines
- Automated containment and mitigation
- Forensic analysis and root cause investigation
- Post-incident review and improvement processes
8. Employee Security
- Comprehensive security awareness training
- Background checks for all personnel
- Regular security training and updates
- Clean desk and screen lock policies
- Secure remote work practices
- Non-disclosure agreements and confidentiality requirements
9. Third-Party Security
- Vendor security assessments and due diligence
- Contractual security requirements
- Regular third-party security reviews
- Supply chain security management
- Continuous monitoring of third-party risks
10. Security Best Practices for Users
Recommended Security Practices:
- Enable multi-factor authentication on your account
- Use strong, unique passwords for your account
- Regularly review and rotate your API keys
- Monitor your account activity and report suspicious behavior
- Keep your MCP server configurations up to date
- Implement proper access controls for your servers
- Regular security audits of your integration code
11. Vulnerability Disclosure Program
We welcome security researchers and users to report potential vulnerabilities through our responsible disclosure program:
- Report Security Issues: security@interactor.com
- Response Time: Initial response within 24 hours
- Investigation: Thorough analysis and resolution timeline
- Recognition: Security researcher acknowledgment program
- Disclosure: Coordinated disclosure after issue resolution
12. Security Updates and Communications
- Regular security updates and patches
- Security advisories for critical issues
- Maintenance notifications and impact assessments
- Annual security report publication
- Security blog and educational content
13. Contact Our Security Team
For security-related inquiries, please contact our security team:
- Security Issues: security@interactor.com
- Privacy Questions: privacy@interactor.com
- Compliance: compliance@interactor.com
- General Support: Contact Support