Every inquiry answered.
Every lead remembered.
Built on AgentOS for a network of aesthetic-medicine clinics: a 24/7 consultation agent that answers like the clinic's own senior consultant, a workspace that coaches human phone agents in real time, and follow-up that never forgets a lead — with a human approving every outbound touch.
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Printed scripts, scattered tools, forgotten leads.
Phone consultants work from printed Q&A sheets across five to seven disconnected tools. The inquiry that arrives at midnight waits until morning. Follow-up depends entirely on a staff member's memory — or it simply doesn't happen. And the consultant who knows every procedure, every price, and every contraindication can only take one call at a time.
Five agents, one senior consultant's judgment.
A 24/7 consultation agent
Answers from the clinic's own knowledge — procedures, pricing, practitioners — not generic web answers. It understands the customer's situation, recommends next steps, books the visit, and takes a deposit in chat.
Persona-aware conversations
The agent identifies what kind of customer it's talking to within the first few turns and adapts the consultation and call-to-action to fit.
Real-time assist for human agents
Live call transcription, instant answer lookup, auto-filled consultation checklists, AI summaries, and a booking-likelihood prediction — so every phone consultant works like the most experienced one.
Follow-up that never forgets
Agents read chat logs and call notes and pick the right moment to re-engage: the January inquirer who's only free in May is queued for April. A human approves every message before it goes out.
Safety by structure
A knowledge graph of procedures and rules controls what the agent may say. Contraindications and sensitive topics are gated, medical claims are off-limits, and every answer carries its source. Of the ten steps between a question and its answer, the language model decides only two — deterministic software does the rest.
From a 2am question to a booked visit.
HOW IT RUNS
A customer asks — at 2pm or 2am, on the web or in a messaging app.
The agent retrieves — from the clinic's own knowledge base, filtered through the rules of what this clinic offers and what may be said.
The consultation adapts — persona detected, scenario selected, required details collected before any booking is offered.
The visit is booked — with a deposit taken in chat.
Follow-up runs itself — drafted by agents, approved by a human, logged end to end.
Built to know your clinic, not just chat.
Knowledge per clinic
Multi-tenant knowledge bases built from more than 160,000 real consultation Q&As — each clinic's answers stay its own.
Memory per customer
Structured customer memory that survives hundred-turn conversations and months between visits.
Tools on demand
Booking, records, payment, calendar, and notification systems connected as agent tools through their APIs.
Governance
Human approval on every outbound message, full audit logging, and structural guardrails the model cannot talk its way around.
More than 160,000 consultation documents indexed. A new procedure onboards in days; a new clinic in weeks; clinic knowledge updates take effect immediately. And no inquiry — midnight or midday — goes unanswered.
Your best consultant could take every call.
The knowledge is already in your clinic. Agents put it to work.